Your attention should be particularly drawn to the condition of the bands and seals on the shipped parcel. In case a shipment packing bears signs of a damage or the seals (bands) are torn off you should not accept such a shipment and you should draw up a damage protocol in front of a courier and contact the seller as soon as possible to explain this matter. Checking a parcel at the collection time is a required condition to take into consideration any possible Client’s claims due to a damage or a theft occurred during transportation.ĭEFECTIVE, DAMAGED, OR INCORRECT PRODUCTS Therefore, before collecting a parcel from a post office or from a courier it is recommended to check if the packing has not been damaged during transportation. To return a product please firstly contact us through email – let us know which particular products you would like to return and what is the reason of the return.Ī guarantee, warranty or right to withdraw from a contract will not be applicable, when a product is affected by mechanical damages of external origin. Gauges that were made as custom order, based on individual client’s requirements are non-returnable.Any product that was used or fully/partially installed is non-returnable.Products must be in original packaging and in a new and resalable condition.You may return the item within 14 days of delivery of your order. Our goal is to make the return or exchange process trustworthy and as simple as possible. We also know that customers are cautious about Return Policies since they are often tricky and misleading. We understand that sometimes, customers change their minds about products that they order or simply do not need them anymore. Our mission is to provide you with the best products and the best service in the automotive industry.

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